Customer Success Packages ensure that you build your project on Kentico successfully, whether you develop in-house or involve a partner agency. Through e-learning courses, consulting services, and a Customer Success Manager, we help you to learn Kentico quickly and avoid delays.
With the Customer Success Package, you obtain:
-Regular checkpoints with a Customer Success Manager
-Education through professional e-learning courses
-Hands-on guidance from a consulting team
-Validation according to Kentico best practices (Kentico Advantage)
-Maximized ROI for your project
-Delivering A Customer Success Manager schedules an introduction
meeting to review your project goals and challenges.
We then plan a series of calls, an intensive online discussion, or ad-hoc consulting sessions to address specific areas of your project. With access to our e-learning courses for developers, content editors, and marketers, and a health check of your website, you can make your project go live with confidence. Packages Standard Dedicated Customer Success Manager 20 seats of online training from: Kentico Online training Consulting Services—25 hours Performance and Health Audit Deployment and Go-live Assistance Enterprise Dedicated Customer Success Manager 20 seats of online training from: Kentico Online training Consulting Services—50 hours Performance and Health Audit Security Audit Deployment and Go-live Assistance Upgrade Package: Upgrade Audit Upgrade Assistance Dedicated Technical Support Engineer